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                      SHOP POLICIES

                      RETURNS

                      Item must be returned within: 7 Days of receipt
                      Return policy details:

                      All Postage costs will be refunded on damaged items or goods sent in error. Buyers must return unwanted goods at their own expense and only the value of the goods will be refunded. All returns must be made via a recorded delivery system as I cannot make refunds on unreceived items.

                      PLEASE NOTE: Electronic media and software is non-returnable.

                      WEBSITE PRIVACY POLICY

                      We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

                      (1) What information do we collect?

                      We may collect, store and use the following kinds of personal data:

                      (a) information about your visits to and use of this website;

                      (b) information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

                      (c) information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications; 

                      (2) Information about website visits

                      We may collect information about you computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website's usability, and for marketing purposes.

                      (3) Using your personal data

                      Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

                      In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

                      (a) improve your browsing experience by personalising the website;

                      (b) send information (other than marketing communications) to you which we think may be of interest to you by email or similar technology;

                      (c) send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at [toptoppershop@hotmail.co.uk])

                      We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

                      (4) Other disclosures

                      In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

                      (a) to the extent that we are required to do so by law;

                      (b) in connection with any legal proceedings or prospective legal proceedings;

                      (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

                      Except as provided in this privacy policy, we will not provide your information to third parties.

                      [(5) International data transfers

                      Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

                      If you are in the European Union, information which you provide may be transferred to countries (including [the United States], which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

                      (6) Security of your personal data

                      We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information.

                      (7) Policy amendments

                      We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

                      (8) Third party websites

                      The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

                      (9) Contact

                      If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to [toptoppershop@hotmail.co.uk] or by post to [2 Osprey Close, Esh  Winning, Durham, County Durham, DH7 9JP].

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                      DIGITAL DOWNLOADS

                      As well as the digital downloads, available on this site,
                      I also have more downloads available on the following sites.
                      Click on the images to view my stores.








                      SELECTION OF NEW PRODUCTS

                      DIGITAL DOWNLOADS
                      VALENTINE or ANNIVERSARY HEART Decoupage digital download


                      HUNKYDORY
                      Hunkydory Classic Christmas A WARM WELCOME toppers
                      HUNKYDORY CARD TOPPERS  FOR HER It's A Girl's World
                      HUNKYDORY CARD TOPPERS FOR HIM Horse Racing Wins by a Nose


                      DUFEX
                      DIE CUT DUFEX CHRISTMAS GALLERY DECOUPAGE ROBINS 852
                      DUFEX DIE CUT FLORALS DECOUPAGE SHEET 839

                      PHOTO PAPER
                      PHOTO PAPER
                      ENVELOPES
                      10 C5 WHITE ENVELOPES
                      SOFT MAGIC
                      1 tub of SOFT MAGIC White





                      SHIPPING

                      All items are usually dispatched within 24 hours of payment, Monday to Friday. This can extend to 48 hours during busy periods.

                      Standard delivery on a UK order is £1.50 

                      Recorded delivery - additional £0.75

                      Special Delivery £6.00

                      FREE 1st CLASS DELIVERY ON ALL UK ORDERS OVER £25.00

                      International Customers please click here to read about shipping costs.




                      VAT No: GB 924234638 Solution Graphics
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