FREQUENTLY ASKED QUESTIONS

If you can't find the answer to your question here, please do email or telephone me, I am always happy to help.

What payment methods do you accept?

I accept, Postal Orders, Cheques, Paypal, Credit & Debit cards and card payments taken over the telephone. (0191 3733681)

How do I pay for my order?

When you have placed the items you would like in your basket, go to Checkout. You will see the following 2 options.

 

Checkout

Paypal customers can click on the paypal logo, for a speedy checkoout, but will need to go through the white button 'checkout' if you are needing to enter a discount code. You will still be able to pay via paypal.

For all other payment methods click on the white box, Checkout.

How do I pay by cheque or postal order?

When you have placed the items you would like in your basket, go to Checkout.

  • Stage 1. Click on the white checkout box. Enter the customer details requested, i.e. name address etc. An email address OR telephone number is needed so I can contact you should there be a problem. Click on continue.
  • Stage 2. Select your preferred payment method  (even if you are sending a postal order)
  • Stage 3. Order complete. You will see details of the address to post your payment to and who it should be made payable to and a message advising that an email will be sent to confirm your order.

How do I pay over the telephone?

When you have placed the items you would like in your basket, go to Checkout.

  • Stage 1. Click on the white checkout box. Enter the customer details requested, i.e. name address etc. An email address OR telephone number is needed so I can contact you should there be a problem. Click on continue.
  • Stage 2. Select your preferred payment method, .
  • Stage 3. Order complete. You will see details of the telephone number to ring, confirmation that your order has been placed and a message advising that an email will be sent to confirm your order.
  • Stage 4 Ring me :0)

How do I pay online with a credit or debit card?

When you have placed the items you would like in your basket, go to Checkout.

  • Stage 1. Click on the white checkout box. Enter the customer details requested, i.e. name address etc. An email address OR telephone number is needed so I can contact you should there be a problem. Click on continue.
  • Stage 2. Select your preferred payment method,
  • Stage 3. Order complete. You will see confirmation that your order has been placed and a message advising that an email will be sent to confirm your order.

How do I pay through online direct bank transfer?

When you have placed the items you would like in your basket, go to Checkout.

  • Stage 1. Click on the white checkout box. Enter the customer details requested, i.e. name address etc. An email address OR telephone number is needed so I can contact you should there be a problem. Click on continue.
  • Stage 2. Select your preferred payment method, .
  • Stage 3. Order complete. You will see details of the bank account, confirmation that your order has been placed and a message advising that an email will be sent to confirm your order.
  • Stage 4 Make your bank transfer :0)